365bd Privacy Policy – How Your Information Is Kept Safe

365bd ("we", "us", or "the platform") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains in detail what data we collect, why we collect it, and how it is used.

This policy applies to the 365bd website and all associated services. Please read it carefully before using our platform.

365bd has earned the trust of millions of users across Bangladesh. At the heart of that trust is our transparent and responsible approach to data management. We believe you have the right to know exactly how your information is being used.

365bd collects two types of information – what you provide directly, and what is collected automatically as you use the platform.

Information you provide directly:

• Name, date of birth, and gender.
• Email address and mobile number.
• National ID or passport number (for KYC verification).
• Payment method details (bKash / Nagad / Rocket number).
• Home address (where applicable).

Automatically collected data:

• IP address and device information.
• Browser type and operating system.
• Pages you visit on the platform and how long you spend on them.
• Gaming activity and transaction history.
• Login time and location.

365bd uses your data for specific purposes. Here is a clear breakdown of how we use your information:

• Account Management: To create, manage, and secure your account.
• Identity Verification: For age and identity verification through the KYC process.
• Transaction Processing: For processing deposits, withdrawals, and bonuses.
• Customer Support: To resolve issues and respond to your queries.
• Security Guaranteed: To prevent fraud and illegal activity.
• Platform Improvements: To improve the user experience.
• Contact Us: To keep you informed about important updates and offers.
• Legal obligations: To comply with applicable laws and regulations.

365bd uses cookies and similar technologies to make your experience on the platform smoother and more enjoyable. Cookies are small text files stored in your browser.

Types of cookies we use:

• Essential Cookies: To maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: To remember your language and preferences. You can turn this off at any time.
• Analytical Cookies: To understand which parts of the platform are being used. You can turn this off.

You can delete or disable cookies at any time through your browser settings. However, disabling certain essential cookies may affect platform functionality.

365bd handles your data with the utmost care. We do not share your information with anyone except in the specific circumstances outlined below:

365bd follows internationally recognized standards and processes to protect your data. Our security operates across multiple layers:

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Two-Step Verification: An extra layer of security for your account.
• Firewall Protection: Advanced firewall to prevent unauthorized access.
• Regular Security Audits: Regular testing conducted by independent external experts.
• Restricted Access: Only authorized personnel are permitted to access your information.
• Data Backup: Regular backups are maintained on secure servers.

Please note that no data transmission over the internet can be guaranteed to be 100% secure. It is your responsibility to keep your password and account details confidential.

365bd does not retain your data longer than necessary. Different types of data are subject to separate retention policies:

• Account information: For the duration your account is active, and for 5 years after closure.
• Transaction Records: Up to 7 years, as required by law.
• KYC documents: Up to 5 years following verification.
• Cookies Data: Up to 1 year from the end of the session.
• Customer support contact: Up to 3 years after resolution.

After the retention period, data is securely deleted or anonymized.

You have important rights regarding your personal data. 365bd fully respects all of these rights:

365bd is strictly for users aged 18 and above. We do not knowingly collect data from minors.

• Age is verified at the time of registration.
• Any account created by a minor will be terminated.
• All collected data will be deleted upon account closure.

365bd may update this Privacy Policy from time to time. When changes are made, we will:

• We will update the date at the top of the page accordingly.
• We will notify you by email for significant changes.
• A notice will be displayed on the platform when you log in.

Continued use of the platform after any changes constitutes your acceptance of the updated policy. We recommend checking this page periodically to stay informed.

If you have any questions, concerns, or complaints about our Privacy Policy, please get in touch. Our privacy team is ready to assist you with any queries.